Ethics and Integrity
Integrity is part of the Uisa Way of Being
Integrity is part of our way of being, guiding our actions in a fair, ethical, transparent and responsible way. We expect the guidelines of our Code of Ethics and Conduct and internal Policies to guide our employees, business partners and all those with whom we have relationships.
The Use it has a Whistleblowing Channel so that employees, third parties and other stakeholders with whom the company relates can report violations of the Code of Ethics and Conduct, internal policies and current legislation, ensuring a fair, impartial and independent investigation.
Code of Ethics and Conduct
Code of Conduct for Partners and Suppliers
We adhere to the Business Pact for Integrity and Against Corruption, of the Ethos Institute.
The Pact reinforces our commitment to combat and not tolerate the practice of corruption in any of its forms, emphasizing the pillars of ethics and integrity of our organizational culture, in addition to representing another advance in our Compliance Program.
Internal Policies and Documents
Compliance Policy
The Compliance Policy aims to establish the main guidelines and responsibilities related to the Compliance Program of the Use, aiming to disseminate the ethical, risk and compliance culture and practice at all levels of the Company, demonstrating the importance of complying with regulatory standards, internal regulations and the Code of Ethics and Conduct, for the purpose of managing compliance and integrity risks, in addition to presenting the structure of the Compliance Area.
Anti-Corruption and Anti-Bribery Policy
The purpose of this Policy is to establish guidelines on the Company’s commitment to conduct its business with transparency, integrity and in accordance with applicable laws, valuing conduct based on ethical principles and values, wherever the Company Use Act.
Privacy Policy
The purpose of the Privacy Policy Use is to define and describe the steps that the Use continues to ensure that the requirements of the LGPD are met.
Policy Relationship with Public Agents
This Policy aims to establish the rules and guidelines to be observed by managers, employees, partners, suppliers and third parties acting on behalf of Use, when in contact with any Public Agent, in order to mitigate the risk of unlawful acts occurring.
We are always attentive and seek to identify deviations from our Code of Ethics and Conduct, Internal Policies and Legislation.
We have a Whistleblowing Channel integrated with the Compliance area, which aims to expand and improve the investigation and investigation of reports.
Complaints can be made confidentially and anonymously, with a guarantee of anonymity and protection for the whistleblower. Those who report violations in good faith will be protected from retaliation.
The Whistleblowing Channel is available 24 hours a day, 7 days a week, through the means below.
Faq
How long does it take for a complaint to be investigated?
The deadline for the registered complaint to be investigated and possible accountability indicated depends on the content and complexity of each complaint. The whistleblower will always be informed, at the end, about the conclusion of the complaint, in addition to receiving intermediate information about the treatment. You can also follow the progress of the complaint through the individual protocol and password informed at the time of registration of the complaint.
How to monitor the status of the complaint?
The conclusion and progress of the complaint can be consulted at any time on the Whistleblowing Channel website. For this, it is necessary to have the protocol number that is provided in the manifestation registration at hand. For the investigative process to have a satisfactory result, employees and third parties who send communication must provide all the elements they have about the reported facts. In addition, it is important that whistleblowers participate in the best possible way in the acts eventually requested.
Who can use the Whistleblowing Channel?
All people who have any demand involving our activities.
What is the uisa Whistleblowing Channel?
Our Whistleblowing Channel is a secure, and, if desired, anonymous form of communication, where you can report any reports, allegations, suspicions or information of violation of the Code of Ethical and Professional Conduct of the Use.
Is it necessary to identify yourself to file a complaint?
Any reports, allegations, suspicions or information may be anonymous. However, anonymous demands will be subject to investigation only if the data and information are sufficient for investigation and action. In all cases, even if communications are not sent anonymously, the identity of the communicator will be kept confidential in all acts performed to investigate what was reported.
Who is responsible for the Whistleblowing Channel?
We hired a company, responsible for the records of communications made in the Whistleblowing Channel. This is an independent, external, confidential and impartial tool that is available to both external and internal audiences. All information will be verified by us during the verification process and we will take necessary action at our sole discretion.
What can be reported?
In faithful compliance with our Code of Conduct and Professional Ethics, the access channels may be used by employees and third parties to report, always in good faith, inappropriate conduct and deviations in compliance with the Code of Conduct, such as:
- • Theft of goods or company information;
- • Suspicious agreements with suppliers or customers;
- • Inappropriate or irregular use of our facilities and property;
- • Defamation of our name or image, employees, shareholders and other partners;
- • Payment or receipt of bribes or kickbacks, or gifts, gifts, entertainment or hospitality as a form of corruption;
- • Falsification or tampering of documents;
- • Practice of anticompetitive activities in any of the businesses, bids, contracts, etc.;
- • Use of our communication systems and channels to disseminate any offensive content, such as prank calls, rumors, pornography or other forms of discrimination;
- • Security or internal control failures;
- • Any form of data falsification and plagiarism;
- • Any other violations of good working practices and the appropriate organizational climate. Discrimination of any kind – religious, social, racial, sexual, political, educational, cultural – or any other factor that attacks human individuality.
What are the advantages and benefits of a Whistleblowing Channel?
- • Combating and significantly reducing fraud and bad practices;
- • Positive image in the market;
- • Transparency of management;
- • Identifies and reduces the risks of our business;
- • Improves the work environment;
- • Strengthens monitoring and control systems;
- • Maximizes profits;
- • Reduces legal liabilities;
- • Repudiate child labor;
- • Work with products and manufacturing practices that aim to eliminate and/or minimize environmental impact;
- • Ensures compliance with laws and regulations.